When my wife, Jayne and I decided to ditch property rentals and hairdressing for the cleaning and restoration industry, one thing that was very close to our hearts and a something that we wanted to make sure our new business model included was to make sure that wherever possible, we used eco-friendly and cruelty-free cleaning products. I’ve lost count how many hours we have spent in supermarkets looking on the back of bottles and packets to see if products for our own home are eco-friendly and cruelty-free, luckily it’s not quite so pain staking when it comes to our carpet cleaning or domestic cleaning products as information is usually readily available on websites and not tucked in the corner of a packet in the small print.
Unfortunately, the same cannot be said for every carpet cleaning product out there, and even though many carpet cleaning companies around the country and the world claim to be eco-friendly, I do wonder, if you questioned them on all the products at their disposal, whether they would actually know which of them were in fact, eco-friendly? I know every single product I have in my van shelves, where it came from, how much it cost me, the dilution rate, what it is designed to clean and also whether or not the product is actually eco-friendly, whilst I currently have 4 products in my van that aren’t classed as eco-friendly, they are also the products that I could count on one hand how many times they’re used annually.
Just because those products on my carpet cleaning van aren’t necessarily eco-friendly and cruelty-free, I know that with the correct usage by my team and I, no harm will come to us, the carpet or piece of upholstery we’re working on or more importantly our clients and any children or pets they may have, as well of course, the environment. When we’re forced to bring out the non eco products, it’s usually due to extenuating circumstances and we are meticulous in making sure they are used in the safest possible manner.
There are plenty of products that can have negative effects on the technician as well as their clients. We’ve heard of products bleaching colour out of carpets, causing long term respiratory problems for the technician, burning feet and paws of clients and their pets, causing irritation to skin and various other issues, some often requiring some form of medical treatment. Luckily, in this day and age, it doesn’t take much to root out the good quality carpet & upholstery cleaning products, but it’s always worth making sure that when you have your carpets cleaned, check that the company are using professional grade products and have experience of using that particular product, the negatives far outweigh the positives of using such products so it’s better to be safe than sorry.
Here at Powerdean Floor Maintenance, we’re very cautious and will research products and seek advice on products before putting them in our van. If I don’t know exactly how to use it, where to use it and what it will and won’t achieve, then it will not even be purchased, let alone make it on to the van shelving. I don’t want to be in a position where one of my team uses an unknown product without me knowing and we end up phoning our insurance company about a potential claim from our client. You pay us to do a professional job whether it be carpet cleaning, tile cleaning, stone restoration or wood sanding, it’s our job to provide the best possible service we can and product knowledge is top of the list.
Occasionally, you may find some people are allergic to products and we would hope that the client would advise us of any allergies they may have prior to cleaning. Also, you can find that the use of vacuums can start dust allergies off in some clients, maybe not so much a product being hazardous to health, but definitely something that has to be taken seriously if our client has dust allergies. We usually find that these clients will insist on us using their vacuum cleaner or being out of the house for 24hrs whilst the clean takes place, all requests that we have come across, adhered to and will continue to do so, as our clients health is the most important factor. That’s why we suggest to all clients that they have their carpets deep cleaned every 12-18 months, it keeps the environment in your home healthy for everyone.
If you are in any doubt over the safety of the chemicals that your chosen carpet cleaner is using, make sure, without hesitation, that you challenge them and if needs be ask for the telephone number of their supplier so you can discuss your concerns directly with the supplier before the carpet cleaner proceeds with the clean. We’re confident in our chemicals being safe as our supplier actually drinks some of it on their training course, and has been for years. I’m not going to do the same to prove it to our clients, but I’ll happily get him to record himself doing it!
Thanks for reading.
Chris – Head Technician at Powerdean Floor Maintenance.